At Skyport Aviation Tampa, we take pride in recognizing the dedication and hard work of our team members who go above and beyond to make our FBO services exceptional. Today, we are thrilled to celebrate Emily Rocha, who has been promoted to Lead Customer Service Representative (CSR).
Emily has consistently demonstrated a remarkable commitment to excellence. From training new hires at both VDF and VNC, to covering shifts—sometimes working six or more consecutive days—she has ensured that her teammates can take their well-deserved days off without compromising service quality.
Her professionalism extends beyond her work ethic. Emily is always polished in appearance and delivers outstanding customer service to managers, tenants, transient pilots, and coworkers alike. She embodies the values of teamwork, reliability, and dedication, setting a high standard for everyone around her.
The Skyport Tampa VDF team congratulates Emily on this well-deserved promotion. Her leadership, quality of work, and unwavering support of her team make her an invaluable part of our Skyport family.
Join us in congratulating Emily Rocha for her achievement and for exemplifying what makes Skyport Aviation a leader in FBO services!
